a) IT Infrastructure & Operations Support

·   Support the monitoring and routine administration of servers, storage, network devices, virtualization platforms, backup systems, operating systems, and infrastructure monitoring tools.

·   Carry out daily health checks, review alerts and system performance, record findings, and promptly escalate abnormalities or service-impacting issues to the responsible engineer or shift lead.

·   Assist with preventive and corrective maintenance, hardware installation, system configuration, patching, backup, restore, and routine administration activities performed by internal teams, contractors, and vendors.

·   Support initial troubleshooting of server, storage, virtualization, operating system, network connectivity, backup, and monitoring issues under the guidance of senior team members.

·   Learn and follow standard operating procedures, incident and escalation procedures, change management requirements, maintenance procedures, and data center operating protocols.

·   Assist in monitoring system availability, capacity, resource utilization, backup completion, hardware health, and infrastructure performance to support stable operations.

·   Update service tickets, work orders, change requests, incident records, configuration records, and other ITSM documentation accurately and on time.

·   Help maintain network diagrams, rack and equipment records, system inventories, technical documentation, standard operating procedures, and configuration information.

·   Participate in shift handovers, technical training, drills, maintenance activities, and operations meetings.

·   Develop a sound understanding of data center IT infrastructure, redundancy, resilience, security, disaster recovery, and operational requirements.

b) Maintenance, Security & Continuous Improvement

·   Support maintenance planning, work scheduling, and coordination with approved IT vendors, contractors, service providers, and internal stakeholders.

·   Assist in preparing and reviewing method statements, change requests, risk assessments, implementation plans, rollback plans, maintenance checklists, and validation records before work begins.

·   Monitor IT infrastructure activities to ensure compliance with approved procedures, security standards, change controls, service-level expectations, and site rules.

·   Support testing, commissioning, system upgrades, migrations, backup and restore validation, disaster recovery exercises, and operational handover activities.

·   Assist in tracking incidents, defects, vulnerabilities, maintenance findings, corrective actions, spare parts, licenses, and outstanding technical issues through closure.

·   Support system access reviews, patching, firmware and operating system updates, vulnerability remediation, backup checks, and recovery validation as directed.

·   Comply with health, safety, security, environmental, data protection, and quality requirements at all times and promptly report unsafe conditions or security risks.

·   Support incident response and recovery by collecting logs and monitoring data, documenting technical findings, and helping prepare incident records and follow-up actions.

·   Identify practical opportunities to improve infrastructure reliability, monitoring, automation, documentation, security, capacity utilization, and operational processes.

About Princeton Digital Group (PDG)

Princeton Digital Group (PDG) is a leading developer and operator of AI and cloud hyperscale data centers in Asia Pacific. Headquartered in Singapore, PDG operates across eight markets including Singapore, Japan, India, Indonesia, China, Malaysia, South Korea, and Australia, supporting the rapid growth of cloud computing, digital services, and artificial intelligence.

Backed by leading global investors including Warburg Pincus, Ontario Teachers' Pension Plan (OTPP), Mubadala Investment Company, and Stonepeak, PDG develops and operates critical digital infrastructure in some of the world's fastest-growing and most dynamic markets. With more than 1.8GW of data center capacity across the region, PDG is helping to build the digital foundation that powers businesses, communities, and economies across Asia Pacific.

Why Join PDG?

• Build Critical Infrastructure – Be part of the team powering the growth of cloud and AI across Asia Pacific.
• Grow Beyond Borders – Gain exposure to regional projects and career opportunities across eight markets.
• Learn from Industry Leaders – Work alongside experienced professionals in one of the fastest-growing industries globally.
• Make an Impact – Contribute to projects that support digital transformation and economic growth.
• Be Part of an Inclusive Culture – Join a collaborative workplace that values innovation, teamwork, and continuous learning.

Join us in building the digital future of Asia Pacific.