Are you an ambitious ITB graduate eager to make a real impact in the world of education? Do you have a strong passion, leadership spirit, and excellent communication skills? If so, OTCA is the perfect place for you to grow your career.
As a Project Associate, you will play a key role in identifying inefficiencies within sales and operational processes and transforming those insights into high-impact, actionable projects. You will collaborate cross-functionally with leadership, sales, and operations teams to design internal systems that drive effective decision-making and ensure smooth day-to-day operations.
3–5 years of hands-on experience managing projects or building operational systems involving people, processes, and platforms.
Strong analytical and problem-solving skills with a track record of driving operational improvements.
Proven experience in creating internal systems or workflows that support business goals.
Experience in drafting internal playbooks, SOPs, or process documentation.
Proficiency in Excel, Airtable, Looker Studio, and Respond.io.
Bonus points for experience using Clay, Relevance AI, Softr, or Zapier.
Excellent communication skills, with the ability to convey information clearly and effectively across teams.
Comfortable working in fast-paced, dynamic environments and able to stay calm and focused under pressure.
Identify inefficiencies within sales and operational workflows and turn them into structured, high-impact projects that improve business performance.
Build and maintain internal data pipelines and dashboards to support day-to-day decision-making across teams.
Collaborate closely with leadership, sales, and operations teams to drive and execute strategic initiatives.
Develop and document internal playbooks, SOPs, and operational processes to ensure consistency and efficiency.
Proactively communicate progress, updates, and project outcomes to ensure alignment across teams.
Step in and support in urgent situations (“firefighting”) with a calm and solution-oriented approach.
If you are passionate about making an impact and meet the qualifications above, we would love to hear from you!
Apply directly through this page and take the first step towards shaping a brighter future for the next generation of Indonesia.
Join us and be part of a purpose-driven team!
GKU Timur ITB Building
Jln. Ganesha 10, Bandung 40132 Indonesia
Customer Service
Phone & Fax: (+62-22) 2509177
career@itb.ac.id
Employer Service
Phone & Fax: (+62-22) 2509162
Email : employerservices@itb.ac.id
