Develop compelling and effective marketing copy for various communication materials, including brochures, presentations, website content, and other marketing collateral.
Write, edit, and optimize SEO-driven articles and website content to improve search visibility and support digital marketing objectives.
Collaborate with cross-functional teams, including research & development, product, and design, to ensure consistent brand messaging across all communication channels.
Ensure all written materials align with the company's brand voice, tone, and communication guidelines.
Stay up-to-date with content marketing, SEO, and digital communication best practices to continuously enhance content effectiveness.
Review, proofread, and edit content to maintain accuracy, clarity, and quality before publication.
Have a strong background in Marketing Communications or a related field, with a minimum of 2 years of professional experience. Experience in the life sciences or related industries is highly preferred.
Proven experience in developing and executing integrated marketing communication plans that drive audience engagement and measurable business impact.
Demonstrated ability to create high-quality marketing and educational content, including brochures, articles, website content, presentations, and multimedia assets.
Creative thinker, continuously exploring innovative marketing strategies and tools.
Ability to translate complex scientific, technical, or healthcare-related information into clear, engaging, and audience-friendly content.
Strong understanding of content marketing, digital marketing, SEO principles, and multi-channel communication strategies.
Strong attention to detail with the ability to maintain content accuracy, quality, and brand consistency.
Able to manage multiple projects simultaneously and work effectively in a fast-paced environment while meeting deadlines.
Lead the implementation, maintenance, and continuous improvement of the Company’s Quality Management System (QMS), including ISO 9001, ISO 17025, ISO 13485, and ISO 15189 scopes as required by business needs.
Ensure effective document and record control through the Document Management System (DMS), including SOPs, policies, forms, and quality records.
Oversee quality assurance processes including risk management, change control, deviation handling, CAPA management, and internal audit programs to ensure compliance and process consistency.
Ensure compliance with applicable regulations, quality standards, and customer requirements, and maintain readiness for internal and external audits.
Coordinate with regulatory bodies, certification agencies, auditors, and clients regarding audits, inspections, and corrective action follow-ups.
Monitor and analyze Quality KPIs, non-conformities, audit findings, and improvement initiatives to support management review and decision-making.
Collaborate with cross-functional teams to ensure quality requirements are effectively implemented across company operations.
Lead and develop the QA team through performance management, competency development, coaching, and training programs.
Drive continuous improvement initiatives to enhance quality systems, operational efficiency, and compliance effectiveness.
Bachelor’s degree in Biology, Biomedical Science/Engineering, Pharmacy, Chemistry, Chemical/Industrial Engineering, or other related disciplines.
Minimum 4 years of experience in Quality Assurance, Quality Management System, or laboratory operations, with at least 2–3 years in a supervisory or lead role.
Experienced in implementing and maintaining ISO 9001 and/or ISO 17025 systems, including audit preparation and certification processes.
Familiar with regulatory licensing and compliance requirements under relevant government institutions such as the Ministry of Health and other related authorities.
Good understanding of Good Manufacturing Practice (GMP), Good Laboratory Practice (GLP), and risk-based quality management principles.
Proficient in Google Workspace (Sheets, Docs, Slides) and/or Microsoft Office (Excel, Word, PowerPoint), and familiar with project management or quality management tools.
Strong leadership, communication, interpersonal, and coordination skills, with the ability to work effectively in a cross-functional environment.
Highly organized, detail-oriented, proactive, and able to manage multiple priorities effectively.
Possess strong analytical thinking and problem-solving skills.
Demonstrate high integrity, honesty, and accountability in daily work activities.
