Tada the Game-Changer in Loyalty and Retention!
Who We Are?
Tada is a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Founded in 2012, Tada offers unified solutions that create engaging and rewarding experiences.
As an Indonesian SaaS company with a global footprint, Tada has assisted 400+ local and international brands across various industries. Our game-changing loyalty solutions have also garnered numerous awards, solidifying our reputation as a leader in the sector.
Job Opportunities
Job Title: Program Operations
Department: Client Relation & Project Management
Working Arrangement: On-site
Information about the role:
This role is responsible for handling client needs in terms of administration, complaint handling, and coordinating with the area team to collect data from each store.
Requirement
● Previous experience in an administrative or administrative support role is an advantage
● Open to fresh graduates with internship or organizational experience
● Proficiency in using office software such as Microsoft Office (Word, Excel, PowerPoint)
● Good verbal and written communication skills
● Ability to communicate effectively via email and phone
● Ability to work collaboratively with a team and interact with various parties in a professional manner
● Problem-solving skills and the ability to handle situations
● Attention to detail and accuracy in administrative tasks, such as data processing in Excel
Key Responsibility
● Coordinate with the Area Team to collect outlet data
● Handle complaints related to the Star Troopers program
● Manage the master data of outlets and set targets per outlet
● Support the client with all requests related to the Star Troopers program
● Check the results of snap receipt submissions
● Prepare the required reporting for the client
● Provide training related to the Star Troopers program
Why You'll Love Working Here?
● Sabbatical Program: Recharge with our 15-day sabbatical leave every three years, acknowledging that long-term work can be demanding
● Growth Opportunities: We support your learning and development aspirations, both within and outside our organization, aiming to nurture an entrepreneurial spirit in our team.
● Unique Work Environment: Experience the unique blend of a mission-driven digital company with the innovative mindset of a start-up, enriched by our presence since 2012.
● Engagement Department: Get involved to refresh your mind with exciting activities outside the work to do.
● Laptop Ownership/Allowance: Choose between a company laptop or a laptop
● Celebrate With Us: We love to celebrate work anniversaries and birthdays
GKU Timur ITB Building
Jln. Ganesha 10, Bandung 40132 Indonesia
Customer Service
Phone & Fax: (+62-22) 2509177
career@itb.ac.id
Employer Service
Phone & Fax: (+62-22) 2509162
Email : employerservices@itb.ac.id
