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PT. Mitsubishi Motors Krama Yudha Sales Indonesia
www.mitsubishi-motors.co.id

CUSTOMER SATISFACTION ANALYST (STAFF)

Looking for
S1
S2

  • Good command of English (verbal and written).
  • Familiar with using Ms. Excel for data processing (vlookup, hlookup, pivot, etc).
  • Strong analytical thinking and high curiosity.
  • Good communication and interpersonal skills.
  • Having a general knowledge of the after-sales business will be a plus.
  • Experience in project management & conduct PDCA.
  • 25 - 30 yo
  • Experienced (min) for 2 years in the same field
  • Bachelor's Degree: Industrial Engineering; Business; Management; Marketing; Communication; Any 

  • Conduct analysis in order to generate improvement ideas for After Sales customer satisfaction.
  • Manage the improvement project implementation.
  • Conduct PDCA in CS project improvement.
  • Initiate activities to improve dealers' services in order to increase customer satisfaction.
  • Set up a sustainability plan to ensure the targeted achievement of the customer satisfaction index.
  • Coordinate with related parties, both internal and external.

                       Please click APPLY to submit your CV

             or Visit Our Website: bit.ly/StartNowMitsubishi

Only shortlisted candidates will be contacted.
Jakarta
30 November 2022
1
51
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