English Language Indonsian Language
PT Nusa Satu Inti Artha
www.doku.com/jobpost/

Site Reliability Engineer

Looking for
D4
S1

Since its inception in 2007, DOKU, formerly known as PT Nusa Satu Inti Artha has earned recognition as the first electronic payment provider and risk management company in Indonesia. With hard work and totality in supporting the online businesses of its merchants, DOKU has proven itself trustworthy and has become the electronic payment service of choice, both for national and international merchants.

In line with the growth of DOKU’s merchant portfolio – both in terms of numbers and industry type, DOKU’s risk management system is more refined and efficient in analyzing various transactions, which plays a significant role in boosting successful transactions for merchants.

Thanks to strong relations the company has cultivated for years with its national and international payment partners, DOKU is able to offer the most comprehensive payment method options, even facilitating transactions using foreign currencies; DOKU is ready to support the merchants to expand their markets and increasing their business revenues.

Being at the forefront of the online payment sector for the corporate segment has lent DOKU new motivation to widen its reach to consumers. Having secured an e-money license from Bank Indonesia in 2012, DOKU then launched its e-money product for the first time in April 2013. Today, DOKU’s electronic money has been used by more than 1 million Indonesian consumers and DOKU has teamed up with more than 22,000 merchants. DOKU continues to develop its electronic money product to further support and become part of today’s consumer’s lifestyle.

‘Limitless innovation’ is DOKU’s commitment to retain its position as the leading payment company that is reliable and to preserve its role in advancing Indonesia’s digital economy.

  • Restore a failed IT service of a related Product as quickly as possible, and ensure appropriate workarounds are put in place if incidents are not resolvable within the agreed SLA.
  • Analyze existing IT services of related products and plan how to improve them in the future.
  • Prevent incidents from happening, and minimize the impact of incidents that cannot be prevented, maintaining known errors and workarounds.
  • Liaise with merchants and other IT personnel for applications (related to the product) troubleshooting, configuration, and maintenance.
  • Manage lifecycle and release management processes for applications.
  • Responsible for the continuous delivery process to build, deploy and promote applications.
  • Ensure apps have automated functional tests that are used by the continuous delivery process to determine the successful deployment and operation of applications.
  • Acts as 2nd level support of applications, triaging issues, and disseminating them to other IT personnel as required.

  • Bachelor's Degree in Computer Science, Engineering, Information Systems, or any related major.
  • Familiar with CI/CD Tools (Jenkins, Kubernetes, Doker, etc).
  • Knowing Java Programming Language for at least 2 years.
  • Familiar with Agile Methodologies.
  • Having a minimum of 1 year of experience in DevOps or TechOps.
  • Having a minimum of 1 year of experience in Software Development.
  • Having a minimum of 1 year of experience in System Administration and Operations.
  • Fresh graduates are welcome to apply.
Only shortlisted candidates will be contacted.
Gedung Artha Graha Building, Jl. Jenderal Sudirman, Senayan, Kebayoran Baru, South Jakarta City, Jakarta 12190
31 October 2022
2
6
Logo ITB Logo ICC ITB

GKU Timur ITB Building

Jln. Ganesha 10, Bandung 40132 Indonesia

Customer Service

Phone & Fax: (+62-22) 2509177

career@itb.ac.id

Employer Service

Phone & Fax: (+62-22) 2509162

Email : employerservices@itb.ac.id

© Direktorat Kemahasiswaan Institut Teknologi Bandung